9.1b. Nonverbal Communication 4. All Rights Reserved |. Oliver fails at all six of Bienvenu’s (1971) communication predictor areas (link to the 6). Describe Your Main Duties & Responsibilities, 1.1b List the standards, codes of conduct and practices that relate to your role, 1.1c Demonstrate that you are working in accordance with the agreed ways of working with your employer, 1.1d Explain how your previous experiences, attitudes and beliefs may affect the way you work, 1.2a Describe your employment rights and responsibilities, 1.2b List the aims, objectives and values of the service in which you work, 1.2c Explain why it is important to work in ways that are agreed with your employer, 1.2d Demonstrate how to access full and up to date details of agreed ways of working that are relevant to your role, 1.2e Explain how and when to escalate any concerns you might have (whistleblowing), 1.2f Explain why it is important to be honest and identify where errors may have occurred and to tell the appropriate person, 1.3a Describe your responsibilities to the individuals you support, 1.3b Explain how a working relationship is different from a personal relationship, 1.3c Describe different working relationships in health and social care settings, 1.4a Explain why it is important to work in teams and in partnership with others, 1.4b Explain why it is important to work in partnership with key people, advocates and others who are significant to an individual, 1.4c Demonstrate behaviours, attitudes and ways of working that can help improve partnership working, 1.4d Demonstrate how and when to access support and advice about partnership working and resolving conflicts, 2.1a Identify sources of support for their own learning and development, 2.1b Describe the process for agreeing a personal development plan and who should be involved, 2.1c Explain why feedback from others is important in helping to develop and improve the way they work, 2.1d Contribute to drawing up own personal development plan, Describe the functional level of literacy, numeracy and communication skills necessary to carry out their role and explain how to check their own level, 2.2b Explain how to check their current level of literacy, numeracy and communication skills, 2.2c Describe how a learning activity has improved their own knowledge, skills and understanding, 2.2d Describe how reflecting on a situation has improved their own knowledge, skills and understanding, 2.2e Describe how feedback from others has developed their own knowledge, skills and understanding, 2.2f Demonstrate how to measure their own knowledge, performance and understanding against relevant standards, 2.2g List the learning opportunities available to them and how they can use them to improve the way they work, 2.2h Demonstrate how to record progress in relation to their personal development, 2.2i Explain why continuing professional development is important. 2. 2.4 Support audit processes in line with own role and responsibilities. Practitioners have to choose the right communication method or style be it verbal or non-verbal form of communication to suit every situation and more importantly the age of the children they are working with. What are Duty of Care and Duty of Candour how do they affect your role as a care worker? Communication should be two-way and as equal as possible. Modern communication is undoubtedly a complex process involving human beings as well as instruments and gadgets. This could include: Verbal reporting from the individual, Non-verbal communication, Changes in behaviour, 5.5c Take appropriate action where there is pain or discomfort. This could include: Senior member of staff, Carer, Family member, 8.1a Describe the importance of food safety, including hygiene, in the preparation and handling of food, 8.1b Explain the importance of good nutrition and hydration in maintaining health and wellbeing, 8.1c List signs and symptoms of poor nutrition and hydration, 8.1d Explain how to promote adequate nutrition and hydration, 8.2a Ensure drinks are within reach of those that have restrictions on their movement/ mobility, 8.2b Ensure that drinks are refreshed on a regular basis, 8.2c Ensure that individuals are offered drinks in accordance with their plan of care, 8.2d Support and encourage individuals to drink in accordance with their plan of care, 8.2e Know how to report any concerns to the relevant person. You need to consider a number of factors: Verbal communication: Tone and pitch of your voice, does it suit the situation or topic? is another factor that helps to promote effective communication. Describe the factors to consider when promoting effective... used to communicate. at team meetings. This could be verbal, sign language, makaton, pictorial aids or others but should be in line with an individual’s personal preferences. Communicating in Difficult Situations There are a myriad of factors that should be considered when promoting effective communication. This could include: Senior member of staff, Carer, Family member, Standard 9: Awareness of Mental Health, Dementia and Learning Disability, 9.1a. Listening 2. Essay on Describe factors to consider for effective communication Describe factors to consider for effective communication our site – CUSTOM ESSAY WRITING – DISSERTATION EXAMPLES Introduction When it comes to 5.5b Recognise the signs that an individual is in pain or discomfort. Good communication skills not only help to improve your personal relationships, but also your success in the workplace. These include: You may need to share your experience of communication to others in order to help them overcome their own barriers to communication. Nonverbal Communication 9.3b. Electronic databases (CINAHL, Ovid, PubMed, ScienceDirect, Scopus and Wiley InterScience) were searched using a three-step search strategy to identify the relevant quantitative and qualitative studies published in English. 2.2 Demonstrate practices that ensure security when storing and accessing information. In a care setting it’s important to think about the needs of the service user, since this is the core part of the care workers’ job role. Factors you may need to consider when trying to communicate effectively with others could be their age. the individual is able to eat it, 8.3c Ensure that appropriate utensils are available to enable the individual to meet their nutritional needs as independently as possible, 8.3d Support and encourage individuals to eat in accordance with their plan of care, 8.3e Know how to report any concerns to the relevant person. Be aware of your own posture and body language, while assessing theirs so that […] 7.2a Demonstrate that their actions maintain the privacy of the individual. Emotional Awareness 5. Benefits are subjective to the audience. 1. How to address and manage dilemmas between duty of care and an individual's rights, How To Manage Comments and Complaints Effectively, How to deal with incidents, errors and near-misses in care settings, How to deal with confrontation and difficult situations, 4.1a Explain what is meant by: diversity, equality, inclusion, discrimination, 4.1b Describe ways in which discrimination may deliberately or inadvertently occur in the work setting, 4.1c Explain how practices that support equality and inclusion reduce the likelihood of discrimination, 4.2a Identify which legislation and codes of practice relating to equality, diversity and discrimination apply to their own role, 4.2b Demonstrate interaction with individuals that respects their beliefs, culture, values and preferences, 4.2c Describe how to challenge discrimination in a way that encourages positive change, 4.3a Identify a range of sources of information, advice and support about diversity, equality and inclusion, 4.3b Describe how and when to access information, advice and support about diversity, equality and inclusion, 4.3c Explain who to ask for advice and support about equality and inclusion, 5.1a Describe how to put person-centred values into practice in their day-to-day work, 5.1b Describe why it is important to work in a way that promotes person centred values when providing support to individuals, 5.1c Identify ways to promote dignity in their day-to-day work, 5.2a Describe the importance of finding out the history, preferences, wishes and needs of the individual, 5.2b Explain why the changing needs of an individual must be reflected in their care and/or support plan, 5.2c Explain the importance of supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care, 5.3a Take appropriate steps to remove or minimise the environmental factors causing the discomfort or distress. Effective communication is communication between two or more persons with the purpose of delivering, receiving, and understanding the message successfully. Messages must thus reinforce each other across these approaches. Make sure that the information was understood 4. In order to make the communication system effective, the following principles or factors may be followed: Principle # (1) Principles of Clarity: The idea to be transmitted should always be in common and easily understandable language so that the communicatee may interpret the idea in the same sense and spirit, in which it is communicated. Does the individual feel safe? 3. Undivided attention, sympathy, compassion, being non-critical and utilizing methods to limit misconceptions would all be able to add to powerful correspondence. 3.2 Support others to understand and contribute to records. A louder more direct communication maybe required, if trying to get the attention of a group of children to come back inside from the garden/ outdoors. Good communication skills not only help to improve your personal relationships, but also your success in the workplace. Other factors you should consider are things like the tone of your voice, your hand gestures, and ensuring eye contact. Explain why early detection of mental health needs, dementia or learning disability is important. Listening If it’s a child you will need to simplify your language, get down to their level so that eye contact can be easily made. Message design cuts across all strategic approaches. Explain how these conditions may influence a person’s needs in relation to the care that they may require. Varner and Beamer (2010, p. 35) defines communication as “the perception of verbal and nonverbal behaviour and the assignment of meaning to them.” When most people think of communication, they probably think of talking, or verbal communication. Distance learning with Conover Online. factors to consider when promoting effective communication. Care Certificate and Levels 2, 3 & 5 Diploma/NVQ in Care Answers. This six part blog series will cover the following six rules of effective communication. By understanding and learning about an individual’s personal environmental preferences, it is possible to create the optimum conditions to communicate with them. This six part blog series will cover the following six rules of effective communication. A louder more direct communication maybe required if trying to get the attention of a group of children to come back inside. It is also a great tool to encourage an individual to open up more as they will be aware that you are listening to what they have to say. With each form of communication there are different rules to guide you and help you become a better communicator. Is the lighting too dim or too bright? You can also encourage the expression of the two other key factors in effective communications: questioning and paraphrasing. This could include: Senior member of staff, Carer, Family member, 7.3a Describe ways of helping individuals to make informed choices, 7.3b Explain how risk assessment processes can be used to support the right of individuals to make their own decisions, 7.3c Explain why personal views must not influence an individual’s own choices or decision, 7.3d Describe why there may be times when they need to support an individual to question or challenge decisions made about them by others, 7.4a Demonstrate how to support individuals to make informed choices, 7.4b Ensure any risk assessment processes are used to support the right of individuals to make their own decisions, 7.4c Ensure their own personal views do not influence an individual’s own choices or decisions, 7.4d Describe how to report any concerns they have to the relevant person. 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